The goal of guest services is to provide customers with an enjoyable experience, primarily in the hotel and spa industry, sports facilities, and event venues.
Guest Service: Guest services is a division of the hospitality industry.
What Skills Does a person Need at The Emerald Queen Casino?Īt The Emerald Queen Casino, specify the abilities and skills that a person needs in order to carry out the specified job duties.Įach competency has five to ten behavioral assertions that can be observed,Įach with a corresponding performance level (from one to five) that is required for a particular job.
